SMS Assist LLC Apps

The SMS Assist Affiliate Mobile App (AMA) isan application utilized by our network of Affiliate subcontractorsto help manage work orders and streamline the onsite validationprocess into one simple system. It is fully integrated with the SMSAffiliate Portal and creates real-time communication and work ordervisibility between the Affiliates’ home office, crews and SMSAssist. The AMA improves the workflow process for both Affiliatefield technicians and administrators in the following ways:• Allows Affiliate administrators to remotely monitor and managethe status of all of a business’s work order information in oneplace• Eliminates back-office costs and paperwork on every workorder• The photo feature captures before and after pictures to ensureevery service is completed to 100% satisfaction• The GPS-enabled functionality reduces technicians check in andout time to under one minute• The application has a simple messaging service that connectstechnicians with SMS Assist and reduces the need for time consumingfollow-up calls• Provides easy map directions to each job siteWith the SMS Assist Affiliate Mobile App, managing your work ordersand crews has never been easier.

The Snow and Ice Management (SIM) App providesSMS Assist’s snow and ice removal Affiliates a way to manage workorders and streamline the onsite validation process on-the-go andin real-time. It is fully integrated with the SMS Assist SIM Portaland creates real-time communication and work order visibilitybetween our affiliates’ home office, crews and SMS Assist. The SIMMobile app improves the workflow process for both field techniciansand Affiliate administrators in the following ways:• Receives weather alerts 24-48 hours prior to any work relatedconditions• Shortens the time to process work orders and decreases the amountof paperwork, which saves time and money on every work order• The photo feature captures before and after pictures to ensureevery service is completed to 100% satisfaction• The GPS-enabled functionality reduces technicians’ check in andout time to under one minute• Allows Affiliate administrators to remotely monitor and managethe status of all of a business’s work order information, all inone place• The application has a simple messaging service that connectstechnicians with SMS Assist and reduces the need for time consumingfollow-up callsWith the SMS Assist Snow and Ice Management App, managing yourwork orders and crews has never been easier.

Fixt is a platform developed by SMS forthepurpose of bringing high-quality service to domestic servicemarketto benefit thousands of households. It uses advancedtechnology toconnect clients and service providers to, on the onehand, helpclients to resolve inconveniences confronted in andaround theirhouses, and on the other hand, help service providersexpand theirbusiness and promote operation efficiency as well asservicequality.

One Turn is an application utilized by SMS Assist’s network ofcontractors to help manage inspection work orders and streamlinethe onsite inspection process for turns and rehabs. The appsimplifies the turn process and enables technicians to record lineitem details of the inspection through notes, pictures and videos.One Turn improves the workflow process for both field techniciansand administrators in the following ways: • Drawing functionalityon pictures allows users to highlight specific issues •Voice-enabled note-taking feature equips contractors with theability to quickly record messages. • Offline inspectioncapabilities to eliminate the need for cell signal onsite If youare already a part of SMS Assist’s network of Affiliates and youcomplete turns or rehabs for SMS Assist’s residential clients,download this app to take advantage of the features listed above.If you are interested in becoming an SMS Assist Affiliate, visitwww.smsassist.com/affiliate-sign-up for more information.

With One Maintenance, you can quickly and easily submitmaintenancerequests and stay updated on the status of your workorders. •Easy-To-Use – One Maintenance makes creating a maintenancerequesteasy with a simple, step-by-step process that connects youwith thetechnician best suited for the job. • Transparent – OneMaintenancekeeps you informed of the status of every work order youcreate.You can stay informed with push notifications on importantupdates,such as when your technician has been assigned and whenyourservice visit has been scheduled. • Efficient – The workordercreation process in One Maintenance is the fastest and easiestwayto create and follow up on your maintenance requests. Usethefeatures of your smartphone to provide accurate details anduploadphotos and video directly to your work orders.

One by SMS Assist is an application utilized by SMS Assist’snetworkof contractors to help manage work orders and streamlinethe onsitevalidation process. It is fully integrated with the SMSAssistAffiliate portal and enables real-time communication andwork ordervisibility. The One by SMS Assist app improves theworkflow processfor both field technicians and administrators inthe following ways:• Allows administrators to remotely monitor andmanage the status ofwork order information • Eliminatesback-office costs and paperworkon every work order • The photofeature captures before and afterpictures to ensure every serviceis completed to 100% satisfaction •The GPS-enabled functionalitydecreases technicians’ check-in and-out time • The messagingfeature connects technicians with SMSAssist’s team and reduces theneed for time consuming follow-upcalls If you are already a partof SMS Assist’s network ofAffiliates, download this app to takeadvantage of the featureslisted above. If you are interested inbecoming an SMS AssistAffiliate, visitwww.smsassist.com/affiliate-sign-up for moreinformation.

With Invitation Homes Maintenance, you can quickly and easilysubmitmaintenance requests and stay updated on the status of yourworkorder.   • Easy-To-Use – Invitation Homes Maintenance makesenteringa maintenance request easy with a simple, step-by-stepprocess thathelps connect you with the technician best suited forthe job. •Transparent – Invitation Homes Maintenance keeps youinformed of thestatus of every work order you submit. You caneasily opt-in forpush notifications on important updates, such aswhen yourtechnician has been assigned and when your service visithas beenscheduled. • Efficient – The work order creation processinInvitation Homes Maintenance is the fastest and easiest waytocreate and follow up on your maintenance requests. Use thefeaturesof your smartphone to provide accurate details and uploadphotosand video directly to your work orders.

One Toolkit by SMS Assist

One Facility app allows clients to manage their work orders.

Quickly and easily report maintenance issues and stay updated onthestatus

Easily access work orders, create and review quotes and manageyourteams